ReMemyu Support
We’re here.
Personally.
Have a question, something isn’t working, or an idea for ReMemyu? Write to us. There are real people behind this app.
Directly to Katalea Labs
Just send an email.
info@katalea-labs.deNo form, no support account. The button opens your email app.
Write an email No email app set up? Copy the address into your preferred email service.Help us
help you.
- A short description: what happened, and what did you expect?
- Your iPhone model and iOS version
- App version and build from “Me” → “Legal & Support”
- If useful: a screenshot with private family information removed
Please don’t send complete backups, children’s photos or voice recordings unless we specifically need them and you choose to share them. We cannot access your local content. If something goes wrong, don’t delete the app before making a backup.
Your answer might be here
Take a quick look.
Or just write to us.
Do I need an account or an internet connection?
No ReMemyu account is required. Profiles, memories and measurements stay locally on your iPhone. Everyday memory features work offline. Downloading from the App Store and using external services you choose may require internet access.
Is there a subscription?
No. ReMemyu is a one-time purchase with no subscription and no advertising. See the App Store for the current price and regional availability.
What’s new in version 1.1?
Optional profile photos, height measurements with a growth chart, and opt-in measuring reminders every one, three or six months. Also: six creation categories, growth in the timeline and search, checked-off milestone suggestions, new Polaroid photo modes and an expanded tutorial.
How do I save a Polaroid?
Open a memory’s photo in the Polaroid viewer and tap the save control to add the designed card to Photos. iOS asks for permission to add photos. You can also choose to share the card.